Returns & Exchanges
At STUDIO TIA, we want you to be completely satisfied with your sustainable fashion pieces. If your order isn't quite right, we accept returns on unworn, unwashed items with original tags attached within 14 days of delivery.
Initiate Your Return
Log into our online returns portal using your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all labels and hygiene seals are intact to qualify for a full refund.
Ship the Parcel
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our studio team inspects your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing